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Onboarding Process
Agency Super Admins have the ability to create new company accounts in the dashboard by following the steps in the Company Settings articles or by providing a link or URL to the client to complete the setup on their own. If assistance is needed or if ...
Add New Users
Employees, team members, or users can be invited by the client during onboarding. To add users after onboarding, please open a support ticket and provide the partner name, company name, user's name, and email address. User Credentials Complete the ...
Web Notifications (Banner)
Create a Web Notification banner to be displayed at the top of the company’s website to provide customers with up-to-date information about the company. Only one Web Notification may be enabled. To modify the message displayed, follow the steps ...
Create and Modify Availability
Applications within the dashboard reference a company schedule. Display applications when your team is available or remove applications, like Call Us Now, when the team is out of the office. Separate schedules can be created for and assigned to each ...
Creating and Managing Users
Empower clients with the ability to modify apps. Creating a New User Log in to the Dashboard. Scroll down to and click the Users tab on the side menu. The Users screen opens. Click the "Create User" button at the top of the page to expand the User ...